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COVID-19 Shipping and Fulfilment Update - November 6th

Posted by Michael O'Brien on 6th Nov 2020

We hope that you, your family, and your friends continue to be in good health.

Throughout this challenging year, while there has been some delays in the mail at different times and places, fortunately we've been able to keep our fulfilment warehouses in the USA, UK, Poland, Canada, and Australia open throughout. If you want to check the status of your order, you can always drop Dustin a line: dustin@chaosium.com. And remember, while you're waiting for your physical shipment from Chaosium.com, you have the PDF already to read, play, and enjoy. 

The Covid-19 pandemic is also causing disruptions to international freight movements. These too are out of our control, and has meant we've had to push back some release dates. 

Fortunately, we have just received confirmation that the Malleus Monstrorum shipment will arrive in the US on November 12, and in Australia few days earlier. These shipments then need to clear customs and be transported to our warehouses, but we hope to have the Malleus Monstrorum slipcase available for sale in these locations before the end of the month. UK, EU, and Canada will be a few weeks after that. 

We will announce any changes to our shipping and fulfilment status as the situation continues to unfold. 

We thank you for being patient with inconsistent shipping times and also appreciate people buying direct. It has helped the company in these trying times.

On behalf of the whole Chaosium team, wishing everyone all the best until the Stars are Right again.

— Rick Meints, president Chaosium Inc.